“Quality is not an act. It’s a habit.”
Our company is committed to quality and customer satisfaction. We are constantly striving for progress and improvement of our organization’s business results. We have confirmed our commitment to quality through the successful transition to ISO 9001:2015 and ISO 9001:14001 certifications.
What is ISO 9001:2015?
ISO 9001 is the international standard for quality management. It is based on eight principles that are essential for a good business climate: customer focus, leadership, involvement of people, process approach, system approach to management, continuous improvement, factual approach to decision making, and mutually beneficial supplier relationship. With the certificate, organizations prove that the quality of our services and the satisfaction of our users come first.
The new ISO 9001:2015 version brings some changes, including revised structure and terminology, as well as some substantive amendments. Above all, the latest ISO updates emphasize strong and visible leadership in its commitment to quality.
What is ISO 14001?
ISO 14001 is a part of a series of international standards appropriate for organizations wishing to control the environmental impact of its operations. Based on the successive steps of the Plan-Do-Check-Act cycle, ISO 14001 details the most important requirements for identifying, managing, and monitoring the environmental aspects of each organization. The standard also describes how to manage and improve the entire environmental management system.
We have established a quality management system in accordance with ISO 9001 in 2000. Since we are aware of the need to manage the environment responsibly, we have also set up an ISO 14001 environmental management system. Environmental indicators, the commitment of employees and business partners to environmental policy, transparency, and sustainable development are our fundamental principles and commitments to environmental protection.
With the transition to the upgraded standards in the company, we are showing that we’re keeping pace with the latest developments in quality management and environmental protection. Customer satisfaction on one hand, and the well-being of our employees on the other, remain our top priorities.